Terms of Service for Ward Painting Company

Effective Date: October 07, 2026

Last Updated: October 07, 2026

Welcome to https://wardpaintingcompany.com/ (the "Site"). This Site is operated by Ward Painting Company ("we," "us," or "our"). By using this Site or any of our services, including requesting estimates, using the online estimator, scheduling consultations, messaging, or engaging us for painting-related services, you agree to the following Terms of Service. If you do not agree to these Terms, please do not use our website or services.

Services Offered

Ward Painting Company provides professional residential and commercial painting services, which may include:

• Interior wall and ceiling painting
• Exterior home and building painting
• Cabinet painting and refinishing
• Trim, door, and related finish painting
• Deck, fence, and railing coatings
• Specialty painting, including unique finishes, limewash, murals, wallpaper installation, and related custom finishes where offered
• Sports court painting, including basketball, tennis, pickleball, and multi-use court coatings
• Surface preparation, which may include patching, sanding, priming, caulking, and related prep work
• Color consultations, estimates, project coordination, and related support

We reserve the right to refuse service, modify or discontinue offerings, or deny access to any user, at our discretion.

For any paid project, estimate, proposal, invoice, or separate written service agreement, the more specific written agreement will control to the extent of any conflict with these Terms.

Consultation and Booking

All consultation requests, estimate requests, online estimator submissions, and bookings made through our Site, forms, phone, SMS, email, or scheduling tools are subject to availability and confirmation. Ward Painting Company reserves the right to cancel, modify, or reschedule appointments with or without notice in the event of emergencies, weather issues, access limitations, staffing conflicts, supply issues, site conditions, or other unforeseen circumstances.

Preparation for On-Site Estimates / Services

• Customers must provide safe and reasonable access to the property and areas where services are requested.
• Customers should disclose relevant conditions that may affect the estimate or work, including obstacles, pets, access restrictions, surface damage, moisture issues, utility concerns, hazardous conditions, or other site concerns.
• Customers are responsible for removing or protecting personal property as reasonably requested before work begins, unless otherwise agreed in writing.
• Delays caused by weather, site readiness, hidden conditions, supply availability, or customer unavailability may affect scheduling.

Payments

Payment terms for services, deposits, progress payments, and final balances will generally be outlined in the applicable estimate, proposal, invoice, or service agreement.

Unless otherwise stated in writing:

• Payments are due according to the payment terms we provide for the applicable project or service.
• Prices, availability, and timelines are subject to change prior to acceptance of a proposal or estimate.
• Promotional pricing or discounts may be limited-time and conditional.
• You agree not to dispute valid charges in bad faith or engage in fraudulent chargebacks.

Refunds and Cancellations

Unless a separate written agreement states otherwise:

• Consultation or estimate cancellations should be made at least 24 hours in advance when possible.
• Deposits, if any, may be governed by the applicable proposal, invoice, or project agreement.
• Missed appointments, denied access, or repeated rescheduling may result in delays, rebooking, or additional fees where permitted.
• Refund requests will be reviewed based on the circumstances, the services performed, materials ordered, scheduling commitments, and any applicable written agreement.

User Conduct

You agree not to:

• Use our website or services for any unlawful, fraudulent, or abusive purpose
• Interfere with or disrupt website functionality
• Upload, transmit, or distribute malicious code or harmful content
• Impersonate another person or misrepresent your identity
• Harass, threaten, abuse, or endanger our team or others in connection with our services

Violation of these Terms may result in suspension or termination of services or access.

Intellectual Property

All content on this website, including but not limited to logos, images, graphics, text, service descriptions, reviews displayed on the Site, and site design elements, is the property of Ward Painting Company or its licensors and is protected under applicable intellectual property laws. You may not reproduce, republish, distribute, modify, or exploit this content without prior written permission.

Communications

By submitting your phone number, email address, or other contact information through our website, forms, online estimator, scheduling tools, or other communication channels, you consent to receive communications from Ward Painting Company regarding:

• Estimate requests and consultation confirmations
• Appointment reminders and scheduling updates
• Project updates and service-related notifications
• Customer support and follow-up communications
• Optional marketing or promotional messages, but only where you have provided the required consent

You may opt out of marketing messages at any time by replying STOP to SMS messages or using the unsubscribe method provided in emails, where applicable. For help with SMS messages, reply HELP or contact us at [email protected] or Utah County(385) 236-0861Salt Lake County(385) 473-6644. Message and data rates may apply. Message frequency may vary and may depend on your inquiry, appointment, or project status. SMS consent is optional and is not required as a condition of purchasing services or submitting a general inquiry. If a website form is used to collect SMS consent, the SMS consent option should be separate from required acceptance of these Terms or any Privacy Policy and should not be pre-selected.

SMS Compliance Statement

No mobile information, text messaging originator opt-in data, or SMS consent will be shared with third parties or affiliates for their marketing or promotional purposes. Information sharing with contractors or service providers that support customer service, scheduling, communications, messaging delivery, compliance, project operations, or requested services is permitted as needed to provide services. All other use categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except aggregators, carriers, CRM providers, and providers of the text messaging services necessary to deliver messages.

You must be at least 18 years of age to consent to receive SMS messages from Ward Painting Company. By providing your mobile number and opting in, you represent that you are 18 or older.

Message frequency may vary. Message and data rates may apply. For help, reply HELP or contact Ward Painting Company at [email protected] or Utah County(385) 236-0861Salt Lake County(385) 473-6644. To opt out, reply STOP.

Carriers, including but not limited to AT&T, T-Mobile, Verizon, and other wireless carriers, are not liable for delayed, undelivered, or misdirected messages. Delivery is not guaranteed and may be affected by network conditions, device settings, or carrier limitations.

Site Content and Accuracy

We strive to provide accurate and current information on our Site regarding services, service areas, warranties, reviews, and related content. However, we do not warrant that all content is complete, current, or error-free. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information without prior notice.

Third-Party Links and Integrations

Our website may contain links to third-party websites, tools, applications, maps, scheduling platforms, payment services, review platforms, social media platforms, or other integrations. These third-party services are not under our control, and we are not responsible for their content, availability, or practices.

Disclaimer of Warranties

This Site and our services are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, except as may be expressly stated in a separate written agreement. We do not guarantee uninterrupted access to the Site or that the Site will always be error-free.

To the fullest extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Ward Painting Company will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to:

• Use of or inability to use the Site
• Errors, interruptions, or delays relating to the Site or communications
• Acts, omissions, or delays of third-party providers or platforms
• Weather conditions, site conditions, utility issues, access limitations, supply issues, or other factors outside our reasonable control
• Service delays, project changes, or other issues addressed in a separate written estimate, proposal, invoice, or service agreement

To the fullest extent permitted by law, any liability arising from your use of the Site or services will not exceed the amount you paid to Ward Painting Company for the specific service giving rise to the claim, unless otherwise required by law.

Indemnification

You agree to defend, indemnify, and hold harmless Ward Painting Company and its owners, employees, contractors, affiliates, agents, and representatives from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site or services, your violation of these Terms, or your violation of any rights of another party.

Modifications

We reserve the right to modify or update these Terms at any time. Continued use of the Site or our services after updated Terms are posted constitutes acceptance of those changes. We will update the effective or last updated date to reflect material revisions.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law rules. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Utah, unless otherwise required by applicable law.

Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be deemed severed, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms constitute the entire agreement between you and Ward Painting Company regarding your use of the Site, except that any separate estimate, proposal, invoice, or written service agreement for a project or service will govern that project or service to the extent applicable.

Contact Information

Ward Painting Company
Website: https://wardpaintingcompany.com/
Email: [email protected]
Phone: Utah County(385) 236-0861Salt Lake County(385) 473-6644